Privacy Policy

Grow Kindly App Privacy Policy

Last Updated: 28-02-2024

This Privacy Policy explains how information about you is collected, used, and disclosed by Grow Kindly and its affiliates ("we," "us," or "our") when you use our mobile application (the "App"). By using the App, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

1. Personal Information:

We may collect personal information that you provide directly, such as your name, email address, and other contact details when you create an account or contact us.

2. Non-Personal Information:

We may collect non-personal information, including but not limited to device information, usage data, and technical information about your device, browser, and operating system.

3. Location Information:

We may request your location to provide weather information and baby-related suggestions. Your location data will only be used for these specific features and will not be shared with third parties for marketing purposes.

4. Camera Permission:

The App may request access to your device's camera for specific functionalities. We use this permission to capture and upload photos for personalised baby profile. The camera access will only be used for the stated purpose and will not be shared without your consent.

How We Use Your Information

We use the collected information for various purposes, including:

- Providing Services: To deliver and maintain the features and functionality of the App.
- Communications: To communicate with you, respond to your inquiries, and provide updates related to the App.
- Weather and Baby Suggestions: To offer personalised weather information and baby-related suggestions based on your location.
- Analytics: To analyse trends, track user activity, and improve the App's performance.

Information Sharing

We may share your information in the following circumstances:

- With Your Consent: We may share your information when you give us consent to do so.
- Service Providers: We may engage third-party service providers to assist in app development, maintenance, or analysis. These service providers will have access to your information as necessary for their functions.
- Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.

Your Choices

You can control the collection and use of certain information through your device settings. You may also contact us to review, update, or delete your personal information.

Security

We take reasonable measures to protect your information, but no method of transmission over the internet or electronic storage is entirely secure.

Mobile Terms of Service
Grow Kindly
Last updated: May 21, 2024

The Grow Kindly mobile message service (the "Service") is operated by Grow Kindly (“Grow Kindly”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Grow Kindly’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Grow Kindly through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Grow Kindly. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to GrowKindly or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Grow Kindly mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to GrowKindly or email hello@growkindly.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be effective upon posting. Please review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at hello@growkindly.com.au.